This Privacy Policy governs the collection, processing, and protection of personal data by Golden Adventure Tourism LLC (“Golden Adventure Tourism,” “we,” “us,” or “our”). As legal counsel for Golden Adventure Tourism, it is my duty to ensure compliance with relevant laws and regulations, including those of the United Arab Emirates and Dubai.
Confidentiality and Data Collection: Golden Adventure Tourism values the privacy and confidentiality of its users (“You” or “Your”). This Privacy Policy applies to all users who engage with our services, including booking, purchasing, or inquiring about products and/or services offered through our website or offices. By using our services or submitting personal data, you consent to the collection, processing, and storage of such information. Should You disagree with any aspect of this policy, we advise refraining from using our services.
Collection and Use of Personal Information: We may collect personal information necessary for the provision of our services, including but not limited to name, address, email address, telephone number, date of birth, payment details, visa documents, passport details, and medical information. This information is essential for processing bookings/purchases, communicating with you, and ensuring the quality of our services. Additionally, non-personal information may be collected for statistical analysis and website optimization purposes.
Cookies: Our website uses cookies to enhance your browsing experience and improve the functionality of our site. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences. By accepting our use of cookies, you consent to the collection of data for analytics, advertising, and marketing purposes. You have the option to disable cookies through your browser settings, although this may affect your experience on our website.
Purpose of Data Collection: We collect, store, and process personal information for the following purposes:
- Facilitating bookings/purchases
- Communication regarding transactions
- Sending notifications and updates
- Resolving disputes and complaints
- Ensuring compliance with legal obligations
- Marketing and promotional activities
Marketing Use: We may use your personal information for marketing and promotional purposes, including sending you offers, updates, and newsletters related to our products and services. By providing your information, you consent to receiving such communications from us. You have the right to opt-out of marketing communications at any time by contacting us at [email protected].
Sharing Information: We may share your personal information with legal or governmental entities as required by law or in response to legal requests or proceedings. Additionally, your information may be shared with third-party service providers involved in fulfilling bookings/purchases. We take measures to ensure that your data is shared securely and in compliance with applicable laws and regulations.
Third-Party Services and Content: Please note that certain experiences or tours offered by Golden Adventure Tourism may be provided by third-party service providers. Content and media, including but not limited to photographs and descriptions, may be sourced from these providers’ online sites. While we strive to ensure accuracy and authenticity, we cannot guarantee the accuracy or completeness of such content.
Data Protection and Security: We are committed to safeguarding your personal data and adhere to stringent security measures to prevent unauthorized access, disclosure, or alteration of information. We utilize industry-standard encryption technologies and secure storage systems to protect Your data. Additionally, we comply with relevant data protection laws, including the Protection of Personal Information Act (POPIA), to ensure the lawful processing of personal information.
Intellectual Property Rights (IPR): Golden Adventure Tourism asserts its intellectual property rights, including trademarks and copyrights, associated with our brand and services. Unauthorized use or reproduction of our intellectual property is strictly prohibited without prior written consent.
Changes to This Privacy Policy: We reserve the right to amend or update this Privacy Policy at our discretion. Any changes will be communicated through our website or other appropriate channels. By continuing to use our services after such changes, you agree to the revised terms.
Contact Us: If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at [email protected].